Return Policy

Foco Printz does not hold any inventory of its products; instead, every order is uniquely made on demand. This approach ensures that each item is individually crafted and personalized as soon as your order is placed. As a result, we are unable to offer returns or exchanges in situations where you, as the customer, have made an error in selecting the size, color, or if you have a change of heart after the purchase.

However, we are committed to the quality of our products. Should your order arrive damaged or with a manufacturing defect, Foco Printz will provide a complimentary replacement. To initiate this process, please fill out the form below and submit a picture of the damaged or defective item. Our support team will review your submission and reach out to you soon.